The
journey
We look forward to welcoming you to our space. To ensure your experience is one of pure rest and intention, please review the simple flow of your first visit. We guide you through every step, allowing you to simply arrive and be present.
THE PROCESS
01.
The Arrival
Please arrive 5–10 minutes early. We encourage you to transition from the outside world by silencing your phone. Our coordinator will greet you and offer a restorative tea in our quiet lounge.
02.
The Dialogue
Before the ritual begins, we dedicate time to a conversation about your current skin goals, lifestyle, and history. This ensures your treatment is perfectly personalized to your needs on that specific day.
03.
The Ritual
Your specialist will guide you into the treatment room. Settle into the heated linen bed and allow yourself to fully disconnect. The ritual is now tailored to your bespoke plan.
04.
The Transition
We never rush your exit. After your ritual, your specialist will provide a simple home-care recommendation. We invite you to take your time transitioning before re-entering the world.
before you begin
punctuality
We honor all appointments, and late arrivals may result in a shortened service.
cancellation
We request 24 hours notice for any cancellation to avoid a 50% service fee.
Preparation
Please arrive with clean skin or be prepared to remove makeup. Avoid chemical exfoliants for 72 hours prior to your facial.